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  1. TSG
  2. Messaging Services

Messaging Services

Help articles for SMS, MMS, and other messaging services.

10DLC (10-digit Long Code) Information

  • Message throughput (MPS) and Trust Scores for A2P 10DLC in the US
  • What fees are associated with 10DLC Campaigns?
  • What are per-message carrier surcharges?
  • 10DLC Vetting Best Practices (Opt-In/Out/Help & Privacy Policy)
  • What are fines that may be assessed for 10DLC violations?
  • What are the current 10DLC registration, brand, and campaign fees?
See all 7 articles

FAQ

  • What is considered Prohibited Content?

Troubleshooting

  • I am unable to provision my Bandwidth, Telnyx, or ISP Tel numbers for messaging!
  • Common DLR Error Codes

Toll-Free Verified Sender Information

  • Toll-Free SMS and MMS best practices and information for using in the US and Canada
  • Toll-Free Message Verification for US & Canada
  • New Toll-Free SMS/MMS Verified Sender Requirements

Carrier Codes of Conduct

  • CTIA Short Code Handbook
  • CTIA Best Practices and Guidelines
  • T-Mobile Code of Conduct
  • AT&T Code of Conduct
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